Customer Experience Enhancement Project
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Project scope
Categories
Customer segmentationSkills
research customer serviceThe main goal for this project is to enhance the customer experience for Wouessi Inc. by conducting research, identifying opportunities for improvement, and providing recommendations for future CX experience. The project will also involve creating a prototype for the future CX experience based on the insights and recommendations gathered.
- Analyzing the current customer experience at Wouessi Inc.
- Identifying opportunities and problems in the current customer experience.
- Conducting research to gain insights into the audience and their needs.
- Providing recommendations for enhancing the future CX experience.
- Developing a prototype for the future CX experience based on the recommendations.
Final deliverables should include:
- A detailed report on the current customer experience, opportunities, and recommendations.
- A prototype of the future CX experience.
- A presentation explaining the research findings and recommendations.
Working with the Company CEO
Focus the project scope
Flexibility
Provide learning value
Keep in mind learner abilities
Staff time, access to tools and technology, and access to data.
About the company
Welcome to Wouessi Inc.
Driving Global Innovation Through Digital Excellence
At Wouessi, we bridge the gap between cutting-edge technology and transformative business solutions. As a Toronto-based AI and technology firm, we harness innovation, collaboration, and mentorship to redefine the future of work and digital excellence.
Our Mission
Empowering businesses worldwide by delivering tailored, impactful solutions in:
β
Artificial Intelligence
β
Machine Learning
β
Digital Transformation
Through strategic partnerships with academic institutions and talent platforms like Riipen, we connect with diverse, innovative minds to tackle real-world challenges, shape industries, and set new standards for operational excellence.
Our Vision & Mission
π Vision: To create a borderless world where digital innovation knows no limits.
π Mission: To become a global leader in driving transformative initiatives that empower organizations and foster long-term growth through innovation, mentorship, and collaboration.
About Us
Founded by Rodrigue Fouafou, Wouessi Inc. has successfully scaled its operations by partnering with over 500 students and global talent. We take pride in our collaboration with Riipen, where our project-based internships offer real-world learning opportunities while driving operational success.
Our team of industry professionals and student interns brings a wealth of creativity, technical expertise, and diverse perspectives to every project. From AI-powered solutions to strategic consulting, we are committed to elevating our clientsβ experiences and outcomes.
Why Wouessi?
π Riipen Employer of the Month β Recognized for our commitment to mentorship and innovation.
π Global Reach β Partnered with 50+ universities worldwide to connect with top-tier talent.
π‘ Proven Success β Completed 300+ projects in AI, software development, and business management.
π Impact-Driven β Achieved a 25% improvement in project completion rates through Riipen collaborations.
π Career Growth β Helped interns transition into leadership roles, including our current COO and Technical Director.
Get in Touch
π§ Email: Info@wouessi.com
π Website: https://wouessi.com
Main contact